Privacy statement
Please read this Privacy Policy before using Good Market’s services.
Overview
Good Market (“I,” “us,” or “our” values our relationship with you and your privacy is important to us. Below we describe the personal information we may receive about you using Good Market’s services ( as defined in our Terms of Use), how and why we receive services, your rights and choices, and our efforts to protect them all. When you provide Good Market with personal information, you agree to provide only true , accurate, current and complete information.
- What this Privacy Policy Covers
This Privacy Policy covers Good Market’s handling of your personal information as a data controller, including information we receive when you use Good Market’s services or share information with any of Good Market’s third-party partners. Please take a moment to familiarize yourself with this policy and please contact us if you have any questions.
This Privacy Policy does not apply to the practices of companies that Good Market does not own or control, or individuals that Good Market does not employ or manage, including any third parties to whom Good Market may obtain or to whom Good Market may disclose user personal information as described in this policy described. The practices of such third parties are governed by their respective privacy policies. - Policy changes
This policy supersedes all previous disclosures we may have provided to you about our privacy practices. Where permitted by law, we reserve the right to make changes to this policy and to make any changes to previously collected information. Any changes to this policy will be effective upon posting the revised policy on the Good Market website. If there are material changes to this policy or our privacy practices, we will notify you by posting a notice on the website home page before it becomes effective, and will seek your consent where required. - Information we receive about you
We receive information about you when you visit our website and/or use our services. This information includes certain personal information (information that can be used to directly or indirectly identify you personally) and certain non-personal information (information that is not permitted to be directly associated with you). In some cases, we may ask you to provide identifying information, such as your name and contact information, in order to access certain services. We request personal information necessary to perform our contractual obligations to you and for the limited business purposes identified below. Your disclosure of this information is voluntary. However, if you choose not to provide the requested information, you may not be able to access these services.
Personal information may be obtained directly by Good Market or indirectly through its third-party partners. Please note that we process the following personal information: your first name, last name, date of birth, gender, billing address, shipping address, email address, telephone number, payment information (payment method; credit card, debit card, gift card, Rewards program and coupon code information; and “Bill-to” address), location information (continent, country, region, state or province, zip code, city, near store, and “ship-to” address), order and purchase history, Search queries, product and service preferences, account information (including but not limited to usernames, passwords and settings), and connection, log and browsing data, the device you use to access our Services, operating system, - How do we use your personal data?
In providing your personal data, you consent to Good Market’s use of the collected data to fulfill our commitments to you and to provide you with the services you expect. We need your personal data for the following purposes:
– Create your personal account at Good Market (e.g. your name and email address)
– To process your order (such as your name, address and bank details)
– Ability to send SMS notifications of delivery status (eg your mobile number)
– to be able to send you marketing offers such as newsletters and our directories (e.g. your email address, your name)
– Ability to contact you in case of any issues with the delivery of your item (e.g. phone number, address)
– to enable us to answer your inquiries and notify you of new or changed services (such as your email address)
We will only retain your data for as long as is necessary to provide you with services or as required by law. We cannot delete your data when there are legal storage requirements (such as bookkeeping rules) or when there is a legal basis for retaining the data (such as an ongoing contractual relationship).
The use of non-personal data is as described above and in other ways permitted by applicable law, including combining non-personal data with personal data.
Additionally, we monitor website usage and traffic patterns to improve our website design and the products and services we offer, and to determine which offers, promotions or information to send you.
In order to better serve you, we may combine personal information you provide to us online, through mobile devices, in our stores or through our customer service call center. We may also combine this information with publicly available information and information we obtain from cross-references with selected partners and others. By combining this information, we can better communicate with you about our products and services, special events and promotions, and better personalize your shopping experience. - How we protect your personal information
Protecting your personal information is important to us. We use industry standard technologies to protect the security of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information transmitted to us. - Personal mobile phone information
We will not disclose your personal cell phone information to any person or entity other than our company, nor will rent, license, rent, transfer, disclose, disseminate or otherwise grant access to such information. - Safe
Good Market has made every reasonable effort to prevent unauthorized access to personal information, maintain data accuracy and ensure the proper use of any personal information. However, you acknowledge that the Internet is inherently insecure and Good Market cannot prevent, and accepts no responsibility for, the interception or “hacking” of information transmitted by unauthorized third parties through this website. - Electronic and Directory Subscriptions
If you sign up for our e-subscription, you’ll be the first to hear about upcoming sales, online exclusive discounts, contests and more. For example, you can sign up to receive our Good Market email newsletter and export emails during checkout and at various locations on the Service.
You will always be able to unsubscribe from these electronic subscriptions, we have a Contact Preference Centre where you can manage these subscriptions so that you only get the content that interests you. For more information, please visit our Contact Preference Center or Contact Us. - Cookies and Other Tracking Technologies
Cookies are data files that are saved on your computer’s hard drive when you visit a website. A “session cookie” expires immediately when you end your session (ie close your browser). “Persistent cookies” store information on your hard drive, so when you end your session and return to the same website later, the cookie information is still available
We use session and persistent cookies, as well as other tracking technologies (including but not limited to pixel tags and web beacons), directly or through third-party partners. These cookies enable us to operate our services in accordance with your requirements and facilitate your browsing and use of our services so that you can enjoy a seamless experience (for example, we remember your preferred language and display the content of our services so ). Please note that we use cookies for traffic and business analysis and statistical activities, which allow us to understand how you use our services and improve them, as well as provide you with targeted advertising.
You can choose to have your computer warn you each time a cookie is sent and decide whether you are willing to accept it, or you can choose to turn off all cookies. However, if you turn off cookies, you will not be able to access many of the features that make your website experience more efficient, and some of our services will not function properly.
If you agree to our use of cookies but then wish to opt out, you can do so at any time through your browser settings, which allows you to delete cookies already set and change your browser settings to block any further cookies in whole or in part. - Disclosure to Third Parties
Good Market relies on third-party vendors and service providers to provide support and assistance for our services and products. We may share your personal information with such third parties to help us conduct our business and provide you with the best products and services. To accomplish this, we may contract with various third-party service providers, including but not limited to payment processors, website hosting partners, banks, cookie providers, etc.
We also work with third-party advertising, marketing and analytics partners to use information collected through the use of industry-standard technologies such as cookies and pixel tags to serve advertisements on this or other sites. When you use our Services, these third parties may receive information about you on different websites over time. Our corporate affiliates may also receive your personal information when you use our services. - Kids
Our Services are not directed to persons under the age of 13 in the United States or of the same age in other jurisdictions. Users must be at least this age to access, use or register for the Services. We do not knowingly collect, use or disclose personal information from persons under this age without verifiable parental consent. If we learn that we have collected personal information from users under this age without prior verifiable parental consent, we will take steps to delete that information as soon as possible.
If you are a parent and you believe that we have inadvertently collected personal information from your child under that age, you may contact us for instructions on how to remove this content from the Services. - Update your information and preferences
We offer you several ways to update the information Good Market acquires and stores, including options to change your account preferences and delete your email from email updates:
To modify your account information, please let us know by modifying your preferences in the “My Account” section of this website.
To unsubscribe from electronic updates, visit the Contact Preference Center, where you can manage your subscriptions so that you only get the content that interests you. You can also click the “unsubscribe” link at the bottom of one of our updates or other electronic communications. You can also click the “unsubscribe” link at the bottom of one of our updates or other electronic communications.
Please note that due to the production schedule of emails, after opting out, you may receive emails that are already in production. - Contact us
If you have any questions about our Privacy Policy, please contact us [email protected].